Shipping policy

Thank you for shopping with Noorentix. This Shipping Policy outlines our shipping process, delivery timelines, and related information.

1. Order Processing

  • All orders are processed within 1–2 business days (excluding weekends and public holidays).
  • Orders placed after business hours will be processed the next working day.
  • You will receive a confirmation email once your order has been placed and another notification when your order has been shipped.

2. Shipping Time

  • We offer delivery within 3–5 working days across the Kingdom of Saudi Arabia.
  • Delivery times are estimates and may vary depending on your location and courier services.

3. Shipping Charges

  • Shipping fees (if applicable) will be calculated and displayed at checkout.
  • We may offer free shipping on selected orders or promotional campaigns.

4. Delivery Delays

While we strive to deliver your order on time, delays may occur due to:

  • High order volumes
  • Weather conditions
  • Courier or logistics issues

Noorentix is not responsible for delays caused by third-party shipping providers.

5. Order Tracking

Once your order is shipped, you will receive a tracking number via email or SMS to monitor your delivery status.

6. Incorrect Address

Please ensure that your shipping address is accurate and complete. Noorentix will not be responsible for orders delivered to incorrect addresses provided by the customer.

7. Failed Delivery Attempts

If delivery is unsuccessful after multiple attempts, the package may be returned to us. Additional shipping charges may apply for re-delivery.

8. Damaged or Lost Packages

  • If your order arrives damaged, please contact us within 48 hours of delivery with photos as proof.
  • If your package is lost in transit, we will coordinate with the courier to resolve the issue.

9. Contact Us

If you have any questions regarding shipping, please contact us:
Email: noorentix@gmail.com 
Address: Riyadh, Al Talhah Street, building no 3596
Phone: +966502031483

By placing an order with Noorentix, you agree to this Shipping Policy.